Cross-Cultural Communications
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Many thanks! We derived a great deal of value from your training. Thanks so much again for spending the time to focus on the specific topics relevant to our group.
--Group Program Manager, Mobile, Voice, & Partner Services, Microsoft
 
Global Business Solutions


Global Business Skills

Employees must serve customers based on what the customer values. Negotiate with a supplier or a foreign partner in a way that is persuasive in their culture. Learn to resolve conflict, build a cohesive team, and conduct meetings based on what works and gets results in the new country or culture.

Our goal is to make your employees more productive, enhance your company’s competitive advantage, and increase your revenue and bottom-line profitability.

Following is just a list of suggested topics. We will develop a program specifically for you based on the results you would like to achieve.

  • Executive Coaching: Targeted Knowledge to Develop International Business Skills
  • Global Negotiation Skills
  • Global Communication Skills
  • Global Presentation Skills
  • Global Sales and Customer Service
  • Enhancing Customer Experience Worldwide
  • Multicultural Team Building Skills
  • Cross-border Mergers and Acquisitions
  • Outsourcing With Success
  • Successful Sales and Customer Service in a Multicultural Business Environment (domestic and international)
  • Doing Business in… (addresses one country or a region)

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